⭐ Epic EMR Implementation Communications

Clear, Consistent, Provider-Focused Communication for Every Stage of Your Epic Rollout

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Epic implementations succeed when providers understand what’s changing, why it’s changing, and what they need to do next. That only happens with strong, specialized communication.

Our team has supported multiple Epic implementations at enterprise scale, leading communications for providers, clinical teams, IT, and operations. We know how to translate Epic complexity into clear, actionable messages that clinicians actually read and use.

Why Health Systems Bring Us In

Epic rollouts involve fast timelines, heavy workflows, and constant updates. Without dedicated communications experts, important messages get missed — especially by providers.

Provider-centric messaging written specifically for clinical audiences

Training and readiness communication that boosts attendance and preparation

IT and operational communications that keep teams aligned

Go-live clarity, reducing confusion and stabilizing faster

Professional collateral like flyers, one-pagers, schedules, and quick guides

We make sure every group knows exactly what’s happening and when.

What We Deliver

Everything is built to reduce friction, eliminate confusion, and help clinicians adopt Epic smoothly.

Planning & Pre-Go-Live

  • Communication strategy and timelines
  • Rollout and leadership announcements
  • Provider-specific messaging plans

Training Communications

  • Training schedules and sign-up messaging
  • Automated reminders and readiness updates
  • Service-line-specific versions for clarity

Provider & Clinical Comms

  • Provider announcements and workflow updates
  • Weekly or bi-weekly readiness updates
  • FAQ documents and expectations summaries

IT & Operational Comms

  • Downtime notices
  • Cutover messaging
  • Technical updates and support guidance

Go-Live Support

  • Go-live countdowns
  • Daily updates during go-live
  • Escalation and support information

Flyers & Collateral

  • Printable and digital flyers
  • Quick-reference guides
  • Posters, handouts, and one-pagers

More Than Just Email: Strategic Change Management

Epic isn’t just an IT project; it’s a cultural shift. We integrate communication with core change management principles to drive adoption and reduce resistance.

Adoption Strategy

We move providers from "awareness" to "adoption" using the ADKAR framework. We explain the "Why" behind the change, not just the "How."

Resistance Management

We identify pockets of resistance early and deploy targeted messaging to address concerns before they become go-live blockers.

Leadership Alignment

We equip your CMOs, Chairs, and Directors with "talking points" and slide decks so leadership speaks with one consistent voice.

Who We Work With

We plug in quickly and deliver high-quality communications that your internal teams can deploy immediately. We typically partner with:

CIOs and IT leadership
Epic Program Directors
Training & Education teams
Clinical leadership
Communications teams
PMOs

How Engagement Works

1

Intro Call

Short intro call to understand your rollout stage and needs.

2

Planning

Tailored communications plan & scope.

3

Production

We begin producing communications immediately for providers, IT, training, and leadership.

4

Support

Ongoing support through go-live and stabilization.

Schedule Your Free Consultation

Select a time below, or email us directly at
brandonave38@gmail.com